Privacy Policy

Direct Market Services Limited trading as Check That Company (“the Company”) is committed to safeguarding the privacy of its website customers and complying with its obligations under the Data Protection Act 1998 (“the Act”) in relation to the processing of your personal data. This Policy sets out how the Company will treat your personal data when you place an order on this website.

How your personal information is used by the Company

When you place an order on this website, we may need to collect, store and use the following kinds of personal data to process your order:

• (i)   information about your computer and about your visits to and use of this website;
• (ii)   information relating to any transactions carried out between you and us on or in relation        to this website, including information relating to any purchases you make of our goods or        services;
• (iii)   information that you provide to us for the purpose of registering with us;
• (iv)   information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and
• (v)    any other information that you choose to send to us.

This information is sent to us via an encrypted server and will form part of a permanent record of your dealings with the Company. What we need may vary depending on the items you have ordered, and the pages you are asked to complete will vary accordingly, which in turn, allows us to provide a higher level of ongoing customer care.

•   administer the website;
•   improve your browsing experience by personalising the website;
•   enable your use of the services available on the website;
•   send to you goods purchased via the website, and supply to you services purchased via the website;
•   send statements and invoices to you, collect payments from you, recover debts and manage   your accounts; send you general (non‐marketing) commercial communications;
•   send you email notifications you have specifically requested;
•   identify other products and services which might be suitable for you;
•   prevent and detect fraud;
•   prevent money laundering;
•   deal with enquiries and complaints made by or about you relating to the website; and
•   check your identity.

You also agree that the Company may use your personal information to make a credit check on you before it provides you with any services. These searches will be recorded by the credit reference agencies. The Company may disclose information about how you run your accounts to the credit reference agencies. The Company and other organisations may also use credit reference agency and fraud prevention agency records that it receives about you, people financially linked to you and others in your household to help make decisions about you and them.

When assessing an application, the Company may use automated decision‐making systems.

The information the Company holds about you is confidential. Except as provided in this Policy the Company will not, without your express consent, provide your personal information to any third parties.

The Company may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this Policy.

•    to the extent that we are required to do so by law;
•    in connection with any legal proceedings or prospective legal proceedings;
•    it is needed by certain reputable third parties involved in running accounts and/or providing    services for you;
•    to establish, exercise or defend our legal rights (including providing information to others    for the purposes of fraud prevention and reducing credit risk);
•    there is a duty to the public to reveal the information; and
•    to the purchaser (or prospective purchaser) of any business or asset which we are (or are    contemplating) selling.

You agree that your personal information collected may be stored, processed in and transferred between any country in which the Company or any third party company we use to store and share customer data operates, to enable it to use the information in accordance with this Policy. Some of the countries to which your information may be stored and processed may not have data protection laws equivalent to those in force in the European Economic Area.

A comprehensive description of how the Company uses personal information is publicly available from the Information Commissioner ‐ please see www.dataprotection.gov.uk.

Cookies

The Company website uses cookies. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

The Company may use both “session” cookies and “persistent” cookies on the website. Session cookies would be used to keep track of you whilst you navigate the website and enable our website to recognise you when you visit and are deleted from your computer when you close your browser. Persistent cookies remain stored on your computer until deleted, or until they reach a specified expiry date.

This information collected by cookies enables the Company to understand the use of its site, which helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly. We will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our or our other customers' rights.

Most browsers automatically accept cookies however should also allow you to refuse to accept them. If you do refuse cookies, you may find that some parts of our website will not function properly.

Protecting your privacy

To the extent that sensitive personal data is processed about you, we will take reasonable and appropriate technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmitted over the in the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You recognise that your use of the Internet and our website is entirely at your own risk. You are responsible for keeping your password and user details confidential and we have no responsibility or liability for the security of personal information transmitted via the Internet.

We are not responsible for, and have no control over, information that is submitted to or collected by third parties that may be linked to our website. We do not control third party websites therefore you are responsible for reviewing and abiding by the privacy policies of such sites.

Your Rights

If you request it and on payment of a fee (which is currently fixed at £10.00), we will provide you with a copy of the personal information we hold about you to which you are entitled.

Security

You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law.

You must not use any false identity in email or other network communications.

You must not use the services and/or network systems or any part thereof for fraudulent activities, or to breach another organisation's security (cross‐network hacking). This is an illegal act and prosecution under criminal law may result.

Your consent

By using this website you are consenting to this Policy.

Changes to this Policy

We reserve the right to change this Policy from time to time to take into account any relevant changes in law or guidance from the information. Any changes to this Policy will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it.

Decision making

Any decision made by us in relation to the services provided to you shall be final.

Accurate information

We may check what you have told us and share that information with fraud prevention agencies. It is important that you give us accurate information. If you give us false or inaccurate data and we suspect fraud we will record this at the fraud prevention agencies.

You are responsible for informing us that your personal details have changed: for example, a change of address or to your title. You confirm that you will inform us of any change to your personal information as soon as is reasonably practicable in order that we may update our records. Please note that notification of any change to your personal information must be in writing (to the address below), and should include your account and/or telephone numbers with us.

If you have any queries about this Policy or our treatment of your personal information, please write to us either by email to sales@checkthatcompany.co.uk or by post to:

Direct Market Services Limited
Harvey House, St Edwards Court, London Road, Romford, Essex RM7 9QD
or you may call Customer Services on 0844 561 1153